FAQs

FAQs on our website.

What is the minimum age to purchase cannabis from your store?

Our store is only available to customers who are 21 years of age or older.

Is it legal to buy cannabis online?

Yes, it is legal to buy cannabis online in our state/country. However, please note that local laws and regulations may vary.

Can I return or exchange products?

Yes, we have a satisfaction guarantee. If you’re not satisfied with your product, you can return or exchange it within TWO WEEKS of delivery.

What exactly happens after order?

After a customer makes an order on our platform, He/She will get a tracking code that will allow them to track the order.

Do you offer free shipping?

Yes, we offer free shipping on orders over 2500 Euros

How long does shipping take?

Shipping times vary depending on the location of delivery. But we make to use max: 3 days for deliveries.

Can I get help with an order or product question?

Yes, our customer service team is happy to help with any questions or concerns you may have.

Can I track my order?

Yes, you’ll receive tracking information via email once your order ships.

What are your business hours?

Our customer service team is available on.

Monday – Friday      08:00 A.M. – 20:00 P.M.

Saturday        09:00 A.M. – 20:00 P.M

Sunday            13:00 A.M – 22:00 P.M.

How do I contact customer service?

You can reach us through our website’s contact form, email, or phone number.

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